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Listening Quiz: Cập Nhật Về Giải Quyết Sự Cố – Medium Level
Th3 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What is the main purpose of Kevin and Jessica’s conversation?
To discuss a new marketing plan
To compare different server providers
To provide an update on a system incident and its resolution
To schedule a team meeting for next week
Explanation:
Kevin is giving Jessica an update about an incident, explaining what caused the system outage, how it was fixed, and that stakeholders were informed.
2.
What caused the system to go down?
A power failure in the office
A network cable problem
A software update error
A server overload
Explanation:
Kevin says, ‘The system went down due to a server overload.’
3.
How long was the system down?
Half a day
About two hours
About thirty minutes
The entire morning
Explanation:
Kevin states that the system was down ‘for about two hours.’
4.
What did the team do to fix the problem?
They increased server capacity and restarted the system
They replaced all the servers
They shut the system down permanently
They asked customers to wait
Explanation:
Kevin explains that the team fixed the issue by increasing server capacity and restarting the system.
5.
What can be inferred about Kevin’s report to the business stakeholders?
It included both the cause of the incident and the solution
It asked the stakeholders to restart the system
It was sent before the issue was fixed
It only described the outage time
Explanation:
Kevin says he sent a clear report this morning and that it included both the cause and the solution, so the report contained both details.
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