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Listening Quiz: Cập Nhật Về Giải Quyết Sự Cố – Medium Level
Th3 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What is the main purpose of Kevin and Jessica’s conversation?
To discuss a new marketing plan
To provide an update on a system incident and its resolution
To schedule a team meeting for next week
To compare different server providers
Explanation:
Kevin is giving Jessica an update about an incident, explaining what caused the system outage, how it was fixed, and that stakeholders were informed.
2.
What caused the system to go down?
A server overload
A software update error
A network cable problem
A power failure in the office
Explanation:
Kevin says, ‘The system went down due to a server overload.’
3.
How long was the system down?
About thirty minutes
About two hours
Half a day
The entire morning
Explanation:
Kevin states that the system was down ‘for about two hours.’
4.
What did the team do to fix the problem?
They asked customers to wait
They replaced all the servers
They increased server capacity and restarted the system
They shut the system down permanently
Explanation:
Kevin explains that the team fixed the issue by increasing server capacity and restarting the system.
5.
What can be inferred about Kevin’s report to the business stakeholders?
It only described the outage time
It included both the cause of the incident and the solution
It asked the stakeholders to restart the system
It was sent before the issue was fixed
Explanation:
Kevin says he sent a clear report this morning and that it included both the cause and the solution, so the report contained both details.
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