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Listening Quiz: Quản Lý Thông Báo Mất Điện – Advanced Level
Th4 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the conversation mainly about?
Responding to a hotel power outage
Planning a hotel renovation project
Booking rooms for new guests
Training staff for restaurant service
Explanation:
The speakers discuss a power outage at the hotel and how to inform guests, coordinate departments, and keep everyone safe.
2.
How long does the maintenance team say the power outage will last?
About two hours
About one hour
Until tomorrow morning
All day
Explanation:
Emma says, ‘The maintenance team says about two hours.’
3.
What does Daniel ask Emma to do about the restaurant?
Prepare for no electricity
Move guests there
Close it for the night
Serve only cold meals
Explanation:
Daniel says, ‘tell the restaurant to prepare for no electricity.’
4.
Why does Daniel tell Emma to arrange staff to assist immediately?
Because the maintenance team needs extra workers
Because the kitchen is too busy with dinner orders
Because the hotel is preparing for a meeting
Because guests may need help if the elevators are stopped
Explanation:
The conversation says the elevators are stopped, so staff assistance is needed to help guests.
5.
What will Emma do next after the conversation?
Repair the elevators herself
Open the hotel restaurant
Call the kitchen right away
Check if the emergency lights are working
Explanation:
Emma says, ‘I will check if they are working,’ referring to the emergency lights Daniel mentioned.
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