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Listening Quiz: Trao Đổi Với Khách Hàng Về Chi Phí Làm Thêm Giờ – Advanced Level
Th2 8, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà sản xuất video (English for Video Producer)
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1.
What is Robert and Mia’s conversation mainly about?
Comparing different client budgets for several projects
Planning a new project schedule for the team
Discussing overtime costs and how to explain them to the client
Deciding which team member should work extra days
Explanation:
They talk about the project taking longer, overtime costs being higher, and how to explain the increased charges to the client.
2.
How many extra days did the team work this week?
Two extra days
One extra day
Four extra days
Three extra days
Explanation:
Robert says, ‘The team worked two extra days this week.’
3.
What does Robert plan to send tomorrow?
A revised deadline schedule
An apology letter
A discount offer
A detailed report
Explanation:
Robert says, ‘I will send a detailed report tomorrow.’
4.
What can be inferred about the project?
It is delayed because the work took longer than expected
The team finished the work early
The overtime costs are lower than regular hours
The client has already refused to pay extra charges
Explanation:
Mia says the project is taking longer, and Robert explains that the deadline was moved up suddenly, which suggests the project is behind schedule.
5.
Why does Mia suggest offering a small discount?
To help the client accept the higher charges
To replace the detailed report Robert plans to send
To reduce the number of extra days worked
To show that the deadline was moved up
Explanation:
Mia says the discount could help and show that they care about the client’s budget, so her intention is to make the extra charges more acceptable.
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