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Listening Quiz: Xử lý xung đột giữa các nhân viên cấp cao – Medium Level
Th1 26, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main purpose of Linda and Paul’s conversation?
To report a problem to a client
To discuss how to share a new account without conflict
To plan a company event
To decide who should quit their job
Explanation:
They discuss that both want the new account and agree to split the duties so they can work together and avoid conflict.
2.
What task does Paul say he will handle?
Client meetings
Writing the final report
The product details
Speaking with the manager
Explanation:
Paul says, ‘I can handle client meetings.’
3.
What does Linda say she will focus on?
The manager’s schedule
The product details
Client meetings
The email to the manager
Explanation:
Linda says, ‘I will focus on the product details then.’
4.
Why does Linda say it is important to keep their manager informed?
Because she wants to avoid misunderstandings and keep the manager updated
Because she plans to cancel the account
Because she wants the manager to choose between them
Because she is leaving the company
Explanation:
Linda says it is important to keep the manager informed, which shows she wants to keep communication open and avoid problems or misunderstandings.
5.
What can be inferred about Linda and Paul after their conversation?
They have agreed to cooperate for the company’s benefit
They believe the manager should make all decisions
They do not want to work on the account anymore
They are still in competition and do not trust each other
Explanation:
They agree to split duties, avoid conflict, inform the manager, and keep communication open, which shows cooperation for the company’s benefit.
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Tiếng Anh Nhà Hàng: Cá nhân hóa một Buổi Tiệc Sinh nhật – Medium Level
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Tiếng Anh Cho Kĩ Sư Phần Mềm: Hướng dẫn nhân viên mới – Advanced Level
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