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Listening Quiz: Đầu Tư Bền Vững Và Tăng Trưởng Doanh Thu – Advanced Level
Th10 20, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of Linda and Daniel’s conversation?
How to reduce staff scheduling errors
How to redesign the hotel lobby
How to raise room rates without changing services
How sustainability investments can improve hotel revenue
Explanation:
The conversation focuses on Linda explaining that investing in sustainability and green technology can reduce costs, improve brand image, attract guests, and increase revenue.
2.
According to Linda, what does investing in green technology help do?
Increase advertising costs
Reduce costs and attract guests
Lower customer satisfaction
Delay improvements for several years
Explanation:
Linda says that investing in green technology reduces costs and attracts guests.
3.
What does Linda say improves the hotel’s brand image?
Raising the nightly parking fee
Hiring more front desk staff
Offering more conference rooms
Better environmental practices
Explanation:
Linda directly states that better environmental practices improve the hotel’s brand image.
4.
What can be inferred about the hotel’s guests?
They are mostly interested in luxury decor
They prefer hotels with fewer amenities
They are likely to respond positively to eco-friendly practices
They avoid hotels with any kind of rate increase
Explanation:
Linda says guests value the green initiatives highly and that more customers choose sustainable options, so it is reasonable to infer they respond positively to eco-friendly practices.
5.
When does Linda expect noticeable improvements from the sustainability plan?
Within the first year
Only after renovations are complete
At the end of the next quarter
After five years
Explanation:
Linda says, ‘Within the first year, we expect noticeable improvements.’
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Tiếng Anh Khách Sạn: Đầu Tư Bền Vững Và Tăng Trưởng Doanh Thu – Advanced Level
Tiếp theo:
Listening Quiz: Quản Lý Kỳ Vọng Mâu Thuẫn trong Lãnh Đạo – Advanced Level
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