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Listening Quiz: Thông Báo Đóng Cửa Khách Sạn Cho Khách – Medium Level
Th8 27, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A complaint from a guest about a room problem
A discussion about opening a new hotel branch
A plan to renovate a hotel and inform guests about the closure
A meeting to organize a holiday party for staff
Explanation:
Paul tells Sophia that the hotel will close for repairs, and they discuss informing guests, offering help, and sending an email about the closure.
2.
When will the hotel closure begin?
In two weeks
Next Monday
At the end of the month
This Friday
Explanation:
Paul says the closure starts next Monday and lasts two weeks.
3.
What does Paul ask Sophia to include in the email?
The closure dates clearly
A list of nearby restaurants
A discount code for future stays
Pictures of the repair work
Explanation:
Paul says, “Please include the closure dates clearly.”
4.
Why does Paul say guests will appreciate the clear information?
Because the repairs will finish earlier than expected
Because the hotel is offering free meals
Because guests need to know about the closure and their options
Because the email is only for staff members
Explanation:
The conversation shows that guests with bookings need to be informed quickly and given help, so clear information would make the situation easier for them.
5.
Why does Sophia say she will add contact details for questions?
To advertise the hotel’s restaurant
To help guests ask for more information
To make the email longer
To avoid mentioning the closure dates
Explanation:
Sophia is preparing an email for guests, and adding contact details would allow them to ask questions about the closure.
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