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Listening Quiz: Thảo Luận Về Thay Đổi Hiệu Suất Bán Hàng – Advanced Level
Th12 7, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the main topic of Sarah and Daniel’s conversation?
A review of sales performance changes and how to respond to them
A discussion of how to increase advertising spending
A complaint about customer service delays
A plan to launch a new product next month
Explanation:
They discuss a sales data change: average deal size has increased, win rate has dropped, and they talk about ways to improve sales performance.
2.
What change in the sales data did Sarah notice?
The average deal size has increased
The team has closed more small deals
The number of customers has decreased
The sales targets have become unrealistic
Explanation:
Sarah says, “Our average deal size has increased.”
3.
What concern does Sarah mention after discussing the increased deal size?
The sales reports are missing data
The team is spending too much on training
The company may need to hire more staff
The win rate has dropped
Explanation:
Sarah says, “Yes, our win rate has dropped.”
4.
Why does Daniel agree that bigger deals may be causing problems?
Because bigger deals are easier to close quickly
Because bigger deals always reduce prices
Because bigger deals need more time
Because bigger deals eliminate competition
Explanation:
Sarah suggests bigger deals are harder to close, and Daniel responds, “Bigger deals need more time,” which supports that they take longer to close.
5.
Why does Sarah say they should focus on improving their win rate?
To prove that competition is no longer a problem
To delay the meeting Daniel suggested
To make the team avoid big deals entirely
To respond to the drop in win rate and improve sales results
Explanation:
Sarah says their win rate has dropped and then states they should focus on improving it, showing her intention is to address the decline in performance.
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