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Listening Quiz: Trình Bày Kết Quả Lắng Nghe Mạng Xã Hội – Advanced Level
Th5 13, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Nội Dung Số (English for Digital Content)
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1.
What is the conversation mainly about?
A plan to reduce advertising costs across all departments
A complaint about product defects and refund requests
A review of employee schedules and office procedures
A discussion of social listening findings and how they can guide marketing
Explanation:
Robert shares social listening data, and Emily discusses how the findings—such as sustainability, positive sentiment, and concerns about pricing and delivery—should shape marketing.
2.
What audience topic did Robert say people were talking about more?
B sustainability
C office relocation
A customer refunds
D seasonal discounts
Explanation:
Robert says, ‘People talk about sustainability more.’
3.
What themes showed strong emotions in the conversation?
C Sustainability and customer care
D New audience topics and social listening
A Community support and product quality
B Pricing and delivery
Explanation:
Robert states that ‘Community support and product quality’ are the themes showing strong emotions.
4.
What concerns did Robert mention?
D Advertising channels and timing
B Pricing and delivery
C Staff training and hiring
A Website design and packaging
Explanation:
Robert says, ‘Some worry about pricing and delivery.’
5.
Why does Emily respond, ‘That fits current audience interests well’?
D She is changing the topic to employee performance
A She is agreeing that the proposed marketing focus matches the findings
C She is saying the audience prefers lower prices only
B She is asking Robert to stop the report and start over
Explanation:
Emily says this after Robert suggests emphasizing sustainability and customer care, showing that she agrees the proposal matches what the audience cares about.
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